Business writing can be complex.
We’ll make it simple.
We start every project with a big idea – a simple approach that cuts through corporate blah and breathes new life into the way your business uses words. The big idea sits at the heart of all the work we do, whether it’s getting rid of formal writing in your customer service team, or coming up with a new tone of voice. The big idea sets you apart from your competitors and gives you a powerful message that sticks in people’s minds every time they write.
“The First Word brought incredible creativity and energy to the table and together we came up with a really engaging way of bringing the business along with us.” Leisa Stewart-Sharpe
Global Internal Communications Director, IHG